Frequently Asked Questions
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How do I activate my license?
After purchasing, launch the plugin in your DAW and click Activate your plugin. You'll be redirected to the Full FX Media website to complete activation using your account credentials.
Having trouble? Email us at [email protected].
What plugin formats do you support?
We support VST3, AU (Audio Units), CLAP, and LV2 formats for maximum compatibility with all major DAWs on macOS, Windows, and Linux.
Do your plugins work on Mac, Windows, and Linux?
Yes! All our plugins are compatible with macOS, Windows, and Linux, with native support for Apple Silicon and the latest Windows builds.
Can I try a plugin before buying?
Yes, paid plugins include a 7-day free trial:
- Download the appropriate installer below
- Upon launching the plugin, click "Activate your plugin"
- You'll be redirected to the Full FX Media website, choose "Option 3: Start trial"
- Your trial will begin. Enjoy!
Plugin didn't open your browser? Use offline activation
On some systems (notably certain Linux configurations), the plugin can't automatically launch your default browser. If that happens:
- In the plugin, go to Activate your plugin → Activation Method → Offline
- Click the button to generate your personal machine file
- Manually open https://fullfxmedia.com/?mb_intent=activate_product in your browser
- Upload the machine file and follow the prompts to download your license file
- Back in the plugin, select the downloaded license file to complete activation
What's your refund policy?
We offer a 30-day money-back guarantee if you're not completely satisfied with your purchase. Reach out via the contact page to request a refund.
Do you offer open source plugins?
Yes! We believe in supporting the community and have a selection of open source plugins on our GitHub. Feel free to explore, contribute, or customize them to fit your needs.
How do I get technical support?
Reach out via our contact page. For fastest resolution, include your plugin version, DAW name and version, and operating system. We typically respond within 24 hours on business days.